Reference

Privacy Policy for Your Account

This page explains what data oldtaj collects when you open an account, how we use it to verify identity, protect wallet activity and answer support requests, and how…

Data UseCookiesRetentionLocal Law
oldtaj Privacy Policy for Your Account
CONTACT ROUTES

Where to Send Requests

If you want to ask about this policy, we keep three contact routes open.

Email requests Send privacy questions, correction requests or deletion requests to our email inbox.
Chat route Use chat when you want a fast route for access questions, cookie choices or…
Postal contact If you prefer a paper trail, write to our postal contact with the same…
DATA HANDLING

How We Handle Your Data

We keep privacy controls practical: account data is stored behind access controls, cookie data is tied to device sessions, and payment references are masked in internal logs where possible.

Data we record

When you open an account or send a form, we may record name, contact details, login time, device signals and payment references. We use them only for account handling, security checks, lawful records and any request you ask us to action.

Cookie use

Cookies help us remember session state, language choice and whether you have already seen a notice. They also help us spot repeated login errors, keep the settings screen working and reduce the need to re-enter the same details.

Account safety

Before we change sensitive details, we may ask for a fresh verification step so no one else can alter your record. That check helps protect your profile, wallet history and request trail from unwanted edits or misuse.

Retention window

We keep records only for the time needed for the stated purpose, dispute handling and legal retention duties. After that, we delete them or strip details that can identify you, unless another rule requires a longer hold.

Change requests

You can ask us to correct, export or erase details that law allows us to change. Send the request through the contacts below and include the account reference so we can locate it quickly and answer in a clear way.

Who sees it

Only staff and processors with a real need can access your data, and they do so under contract and access controls. We do not sell your personal details, and we limit access to what the task really needs.

Privacy Questions You May Ask

These questions focus on how we collect, use and protect your details, and what you can ask us to change. If you want a copy, correction or deletion step, the contact routes above are the right place to start. Where local law sets a different rule, we follow that rule and explain the next step in plain English. If you are in Bangalore or anywhere else in India, access remains subject to that law.

It covers the details we collect from your account, device, payments and support chats, plus the reasons we use them, the people who can see them and the time we keep them before deletion or de-identification.

We may collect name, contact details, login records, device signals, cookie identifiers and payment references. If you send a form or message, we also keep the text needed to answer it and close the request.

Cookies help us recognise a session, save language choice and reduce repeat login prompts. They also help us spot unusual activity, keep the settings screen working and remember whether you have already made a privacy choice.

Send a change request through email, chat or post with the account reference and the detail you want corrected, exported or erased. We will check what law allows and reply through your chosen contact path.

We keep data only for the purpose for which it was collected, plus any dispute handling or legal retention period. After that, we delete it or remove details that identify you so the record is less tied to you.

Use the contact routes listed here. If you send a request from the address on your account, we can usually move faster, but we may still ask for a verification step before we change anything sensitive.

Yes. Access and use always depend on local law, and where local law permits we apply this policy to the account you hold. If a rule in your region differs, that rule comes first and we follow it.